Refunds & Returns

Faulty Products, Refunds And Returns

Cosi Interiors takes great pride in the quality of the products and services provided. While we carefully advise you of the manufacturers reputation, quality and design, the actual choice and selection is the customers responsibility. Although we cannot guarantee the customer pleasure in the selection, we warrant that all merchandise will be delivered in the condition which meets the standards set by the manufacturer.

Your delivered furniture should be inspected once the packaging has been removed. In the unlikely event that items are found faulty or are not as described please inform us within 24 hours of delivery, we will then arrange for the product to be picked up and replaced. If the product can not be replaced we will offer an alternative, if this cannot be agreed we will collect the product and return the full amount paid by the customer.